Refund Policy

This policy describes when and how you can get a refund for a WWAIT purchase. WWAIT is sold by What Would A+I Think Oy WWAIT (business ID 3583333-6), and purchases are made through Stripe Managed Payments, with Sold through Link, LLC as the merchant of record.

1. 14-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 14 days of the order date. This applies to the first session (3,90 €) and to the first paid period of a subscription (39 €, 69 € or 129 € per month).

You do not need to give a reason. A refund request made within the 14-day window is always honoured.

2. How to request a refund

To request a refund, contact us at billing@wwait.ai. We handle the request, and an approved refund is processed through Stripe Managed Payments back to your original payment method.

Refunds are returned to the original payment method. Processing time depends on your bank or card provider.

3. After the 14-day window

You can cancel a subscription at any time. Cancellation takes effect at the end of the period already paid for, and you keep access until then. Payments for periods that have already started are not refunded after the 14-day window, except where required by law.

If something has gone wrong on our side, contact support at support@wwait.ai and we will look at the situation together.

4. Your statutory rights

This policy does not limit any rights you have under mandatory consumer protection law. As a consumer in the EU you have a statutory 14-day right of withdrawal for distance contracts; because WWAIT is a digital service that begins immediately at your request, you are asked to agree to that immediate start and you acknowledge that the statutory right of withdrawal is lost once the service has been fully performed.

Our 14-day money-back guarantee applies regardless of whether the statutory right of withdrawal still applies.